procedure
EVO Program: Regulating Your Fire Department’s Driving Risks
Several years ago, at a fire service conference, I attended a session on reducing risk in fire departments. The presenter,…
Engaging Our People in the Fire Service
People--especially those who enter the fire service--generally want to be successful and feel like they are making a contribution to the organization. Lack of clarity from their organizational leaders, and especially their first-line supervisor, in the form of clear expectations can be a significant "roadblock" to their success.
3 Tools for Sharing Organizational Knowledge
So how can we in the Fire & EMS profession more proactively “capture” such knowledge before it “walks out the door” with the next retiree? Let’s take a closer look at some of our “old and reliable” information management tools: policy, procedure, and processes. Frequently, we use these terms interchangeably, but they are not synonymous at all. However, if we understand how the “fit” together, we will find that they can serve as powerful tools to help transfer organizational knowledge from one generation of members to another.
Tips for Keeping Your Apparatus and Station Secure
Not a day goes by, it seems, that we don't learn about fire and EMS apparatus being taken "for a ride" by unauthorized persons. From fire stations to emergency scenes to hospital parking lots, fire trucks and ambulances are not only being illegally taken, but also used to create general damage and mayhem before the perpetrators are apprehended.
Communicating Organizational Knowledge to the Next Generation
So how can we in the Fire & EMS profession more proactively “capture” such knowledge before it “walks out the door” with the next retiree? Let’s take a closer look at some of our “old and reliable” information management tools: policy, procedure, and processes.
A Canary in a Coal Mine
One thing that I do believe is that cases like this are to Fire and EMS leadership and management what the "a canary dying in a coal mine" meant to coal miners underground.
Why this is wrong on many levels
Am I “jumping the gun” on this one? We don’t know all the facts of the case, that’s for sure, but I know one thing from my career in the municipal fire service: You don’t conduct an extensive investigation of an incident, and produce a 200-page report that documents that investigation, because you didn’t have anything better to do.
Curators of the Organizational Culture
However, the more I look at news stories involving FEMS organizations that have been “ripped from today’s headlines”, through this “lens”—that of the organizational leader as a curator of organizational culture—I can’t help but feel…something must have been missing from their system of “law and order”.