Tag Archives: social media

Firefighters and officers behaving badly. There are probably hundreds of causative factors at work, and while I'm not a trained sociologist by trade, I'm going to discuss a couple that really stand out in my mind: the use of social media and "helicopter parenting".

Social media tools such as Facebook, Twitter, Instagram, Pintrest and others have become THE way that people share information and expect to get information before, during, and after a natural or man-made disaster. I truly believe that and I also believe this: any public safety agency that doesn’t understand and fully embrace my previous statement is going to have a “rough row to how” during and after their next “big one.”

I’m seeing more postings on social media platforms, e.g., Facebook, Instagram, Twitter, LinkedIn, promoting social media infographicfirefighter employment opportunities in various locations around the USA and Canada. That’s a good thing, for sure, because if people don’t even know about the opportunities that are out there…but I don’t think that using social media to promote job announcements is any kind of “silver bullet” for fire service organizations looking to attract quality people to their “tribe.”

When a firefighter or officer reports for duty at the beginning of their shift they are no longer on “their time.” They are now on the time of whoever is paying their salary. Time during their shift spent on work or activity that’s not directly linked to the job they’ve been hired for is…fraud.

Fire departments should make greater use of social media to promote the success of fire and life safety education efforts such as when the residents of a home fire safely escape because they had working smoke detectors and a Home Fire Escape Plan that they had practiced.

It’s time we in the fire service quit being so polite to people about the deadly threat that fire poses to them, their families, and their communities. It’s time to stop “suggesting” that it’s a good idea to have a working smoke detector on every level of their home. Time to stop “making excuses” for the dead following a preventable fire where no working smoke detectors were present. And it’s time to stop making excuses for parents who manage to get out of a burning home, but their children do not because the parents never had or practiced a Home Fire Escape Plan with their children.

The fire service needs to market its service as an insurance company does. The fire service provides services to its community that one never wants to call on, like insurance, but can't afford to be without when needed, also like insurance. This is not marketed enough. How many of people live without several insurance policies, e.g., life, health, auto, etc.? None. Yet fire departments in communities across the country are facing dire straits because of lack of citizen support in the voting booth or at fundraising time.

In the absence of factual information, most people will believe whatever they hear or will Social media mind mapmake up their own version of reality based upon their past experiences. In today’s “informational overload” world there are more than a few ways for people in a community to know what the men and women of their fire and EMS department are “up to”, both good and bad. Successful departments are those who've embraced social media in a proactive way to engage their communities in two-way communication.

Picture if you will the L. A. Police Department posting images and videos of the Rodney King incident. Or maybe imagine FEMA sporting "EMA porn" taken during Katrina in New Orleans on their website. Now imagine the public outcry that would occur if say LAPD made a music video out of the Rodney King beating with the soundtrack of Pat Benatar singing Hit me with your best shot or FEMA posting a video of the Katrina disaster images to the soundtrack of Scorpions singing Rock you like a hurricane. Two very extreme examples I admit, but just as questionable. In both cases, someone would end up with an express ticket to the unemployment line.

Networking is the lifeblood for your professional life, but how can you effectively and efficiently network in the digital age? It can be relatively easy if you have an action plan and that’s my purpose with today’s post: Help you to develop an action plan for your professional networking.