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From the desk of Battalion Chief (Ret.) Robert Avsec, EFO
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fire service

Commentary

America’s Fire Service is not a Family – Opinion

Editor’s Note: The following from my fire service colleague, John Murphy, was originally published on LinkedIn and is presented here with his permission. By: John K.…

April 12, 2025
Incident Management

4 Steps for Better Portable Radio Communications

Good radio communications are critical for safe, efficient and effective operations on the emergency scene. How many times has poor incident communications been cited as a significant factor in NIOSH investigations of firefighter fatalities on the fireground?

June 21, 2016
Fire Sprinkler Systems

5 People Die for Lack of Residential Fire Sprinkler System

Without a residential fire sprinkler system, this fire quickly grew to a size and magnitude that engulfed the majority of the structure before the first firefighters even arrived on scene. Those firefighters were faced with an overwhelming situation from the very beginning.

January 17, 2016
Commentary

Fire Service BrotHERhood: A Story

The tragic deaths recently of two members of the Kansas City, Missouri Fire Department shook the fire service community and reminded us once again of the hazards of the job. In the aftermath, there have been many displays of the brotHERhood of the fire service in action, and none more touching than this.

October 27, 2015
Commentary

Looking Back on Leadership Beliefs

Now that I'm a grandmother looking back on my fire service career, I feel as if I have something to share that I believe will help other public safety leaders to never lose faith in people and their organization. This is the best job in the world and my enthusiasm 36 years later is stronger than ever! I'm going to speak from the heart because I've always been a compassionate person who loves people.

September 22, 2015
Customer Service

Tales of Customer Service in Fire and EMS

Delivering outstanding customer service is not a “nicety” for your department; it’s the key to its survival. The successes I just described did not occur overnight or in a “vacuum”; they were earned one customer interaction at a time.

August 4, 2015
Marketing

Be Proactive: Marketing Fire and EMS

The reality that's "hitting" home with many Fire & EMS organizations today, however, is that their citizens do have a choice. In the current economic climate, where most local governments are having to make tough fiscal decisions, elected officials and their constituents are making "buy" or "no buy" decisions regarding the public safety services for their community. Don't believe it? Look at how many cities, towns, and counties are laying off personnel, closing fire stations, cutting back on non-emergency services, etc.

June 9, 2015
Commentary

Thoughts on Changing Fire Service Culture

Changing our culture? I saw this piece from Chief Robert Avsec on LinkedIn and I couldn't help myself so I posted my comments on the LinkedIn Group. Chief Avsec (the author) contacted me and asked me to use my comments as a Guest Blogger, so here I am.

August 21, 2014
Diversity

Fire Camps for Girls & Young Women

Summer fire camps provide a great opportunity for girls and young women to discover what an exciting and rewarding experience being a firefighter can be. Camps also provide fire service organizations an equally great opportunity to begin "growing" the next generation of women firefighters.

July 24, 2014
Diversity

CampHERO Teaches Girls “Can Do”

Behavioral research shows that by the time they begin their school years, young girls and boys already have some pretty “defined” ideas of what men and women can or cannot do, especially regarding jobs.

July 2, 2014
Fire Education

Revisiting: “Thinking Outside the Box” for Fire Protection in the USA

Sound rather harsh? Sound unrealistic? So does closing fire stations and laying off firefighters. So does continuing to expose firefighters to increasing levels of risk of injury or death because of negligence on the part of building occupants, developers, and builders. So does continuing to increase the fiscal burden to local taxpayers to pay for an antiquated fire protection model that is reactive rather than proactive.

June 9, 2014
Diversity

The Sexual Assault and Rape of Women Firefighters: Survey Results

I’m sitting at my computer on a beautiful Sunday morning, Mother’s Day as a matter of fact, and I’m working on this blog post. And I’m getting madder by the minute. Mad because I’m collecting the written comments from the survey on Sexual Assault and Rape Against Women Firefighters and I cannot comprehend the idea that the same men who are treating the moms in their lives to flowers and cards and dinner are the same men who have sexually assaulted or raped their female colleagues in the fire station.

May 12, 2014