EMS
Why 3 is Better than 2 on an EMS Call
It was a hot and humid August evening in 1979, and I was a new EMT working my first job…
Why are We Cell Phone Hypocrites?
If it’s good enough for the employees of Exxon-Mobil—pay attention to driving and don’t talk on your cell phone—it’s certainly good enough for those of us in public safety—the people who have to deal with the aftermath of poor decisions that people make on a daily basis. Let’s all “get on the stick”: Hang up and drive!
Be Proactive: Marketing Fire and EMS
The reality that's "hitting" home with many Fire & EMS organizations today, however, is that their citizens do have a choice. In the current economic climate, where most local governments are having to make tough fiscal decisions, elected officials and their constituents are making "buy" or "no buy" decisions regarding the public safety services for their community. Don't believe it? Look at how many cities, towns, and counties are laying off personnel, closing fire stations, cutting back on non-emergency services, etc.
Taking Care of the Rescued Firefighter
We have to be able to seamlessly move from firefighter rescue to firefighter patient care. And that will entail additional training and practice on the part of both firefighters and the EMS providers — who may not be firefighters. Why? Because in addition to a firefighter who may be in need of life-saving medical intervention, such an event is also a workplace injury site if the firefighter survives, or the site of a line-of-duty death if resuscitation efforts are unsuccessful or the firefighter later succumbs to his injuries.
Delivering Customer Service with Lights and Sirens
A Fire Medic Perspective: Delivering Customer Service with Lights and Sirens. Rom Duckworth discusses how a culture of customer service can work in the real-world with retired Battalion Chief (and prolific author) Rob Avsec.
Ultraviolet Germicidal Irradiation for EMS
The use of UVGI in the fire station environment for sanitizing and decontamination has several attractive features. UVGI light is clean and green (no potentially harmful chemicals that require special use and protective equipment). There are no dangerous odors or residues from harsh cleaning agents to affect staff or patients and offers decontaminated spaces can immediately be reoccupied (less downtime for ambulances).
Role Models: Who are yours?
I've been fortunate to have had many positive role models and mentors and colleagues during my Fire and EMS career. I'll bet you do as well. So who are they?
Communicating Organizational Knowledge to the Next Generation
So how can we in the Fire & EMS profession more proactively “capture” such knowledge before it “walks out the door” with the next retiree? Let’s take a closer look at some of our “old and reliable” information management tools: policy, procedure, and processes.
A Picture is Worth a Thousand Words
Photographs and other imagery that predominantly portray female firefighters as sexual objects first, and firefighters second, communicates a very powerful “marketing message” whether men and women in the fire service choose to accept it or not. (Don’t think so? Just ask any marketing professional “worth their salt” what they think).
My Body Survived My Career Because of Health and Wellness “Culture”
It seems to me that many fire and EMS organizations are a bit "Johnny-come-lately" when it comes to the health and well-being of their people, and some still have not come to the party. I was very fortunate to have spent my career with one of the organizations that‘s frequently been on the forefront of efforts to constantly make improvements for the safety, health and welfare of its people.
You, LinkedIn, and Building Your Network
Your ability to develop professional networks has increased exponentially with advent of social media, and particularly LinkedIn, the most used professional networking platform on the planet. Check this article out to see how you can start making it work for you.
The Bi-Lingual Battalion Chief
I once heard this at a leadership and management seminar I attended and it’s stuck with me all these years: Middle management is like the white frosting in an Oreo cookie. It’s the “glue” that holds everything together and it’s the “buffer” that keeps the two hard cookie layers apart.